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Innovation in Poland’s modern business services sector

BySylwia Ziemacka

ABSL’s Modern Business Services Sector in Poland 2022 report confirms that the sector continues to stand out from other industries due to its high level of innovation. More than 72 percent of the sector’s representatives in Poland declared that they had introduced innovations in the last three years, compared to the enterprise sector average of 26.1 percent, recorded by the Central Statistical Office. In addition, ABSL’s annual report shows that more than 25 percent of respondents stated that they have a separate product development (R&D) team in Poland. Given the increasing share of highly specialized processes in the services provided and the fact that the sector is likely to exceed half a million employees in two years, it is necessary to accelerate the transformation of the Polish education system to meet the demand for the competencies required in the future.

Sylwia Ziemacka from Poland Weekly talks to Janusz Dziurzyński, President of ABSL and Dariusz Kubacki, ABSL Vice President, Business Intelligence.

Sylwia Ziemacka

“I believe our unique selling point is that we focus on what brings us together. Poland Weekly offers something you will not find anywhere else: a truly international and unifying perspective focused on content that builds cooperation and mutual understanding. This attitude doesn't make us naïve, but it allows us to focus on mutual understanding and a search for solutions. There are so many new challenges that we are all facing, such as energy transformation, climate change and supply chain disruption, to name but a few. By working together and sharing good practices, we can achieve so much more.”

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